Privacy Policy

Privacy Policy

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This Privacy Policy outlines how we collect, use, protect, and disclose personal information collected through our website and during the course of business operations.

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1. Information Collection We collect only the necessary personal data required to process orders, manage trade accounts, respond to enquiries, and comply with legal obligations. This may include your name, contact information, billing and shipping addresses, and payment details.

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2. Use of Information Personal data is used solely to fulfil orders, provide customer service, and manage communications. We do not sell or share personal data with third parties for marketing purposes.

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3. Data Protection We implement appropriate technical and organisational measures to safeguard personal data against unauthorized access, loss, misuse, or alteration. Access to customer data is restricted to authorized personnel only.

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4. Data Retention We retain customer information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

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5. Disclosure of Information We may disclose information when legally required or to enforce our terms and policies. Third-party service providers (e.g. payment processors, logistics companies) may have access to necessary data for the performance of their services.

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6. Consent By using our website or providing personal information, you consent to the collection and use of your data as described in this policy.

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7. Changes to Policy We reserve the right to update this Privacy Policy at any time. Continued use of our services constitutes acceptance of the latest version.

If you have questions or concerns regarding your privacy, please contact us directly.